Web designer for local businesses in West Sussex
A website that brings customers.
You're great at what you do. Chasing quotes and keeping a website up to date? Not so much. That's our part. As your local web designer, we'll build you a website people actually call from, then set up a few handy extras, so a caller you couldn't get to still hears from you.
Free and no obligation. You see your design before you pay a penny.
Texted back in seconds"Sorry we missed you! How can we help?"
Thursday, 9:00 amReminder goes out the day before
★★★★★ "Quick and friendly!"Asked for automatically after the job
Sound familiar?
Good local businesses don't usually lose customers because of bad work. They lose them because nobody had a spare minute to pick up the phone.
The phone rings at the worst time
You're under a sink, halfway through a haircut, or on the road. They don't leave a voicemail. They just ring the next name on Google.
Your website's a bit dated
Or you don't have one yet. People look you up on their phone, and if the site's slow or confusing, they're gone in seconds.
Plenty of happy customers, not many reviews
People tell you they love your work, then forget to say it online. And reviews are one of the first things new customers look at.
Website design, plus the extras that help.
We start with a website designed for your business, then, depending on your plan, add missed-call text back, Google review requests, quote follow-ups and online booking. Everything works with the phone, calendar and email you already use, and every message is written in your own words.
A website people call from
Looks great, loads fast on phones and shows up when people search for what you do. Calling or booking takes one tap.
Missed-call text back
Your phone still rings you first. If you can't pick up, the caller gets a friendly text a few seconds later, from a separate texting number set up in your name, so they don't go elsewhere.
Online booking & reminders
Customers pick a time that suits them, and get a quick reminder the day before. Fewer no-shows, fewer phone calls.
More Google reviews
After a job, your customer gets a polite thank-you text with a link to leave a review. Takes them ten seconds.
Quote follow-ups
Sent a quote and heard nothing back? A friendly check-in goes out a few days later, so you never have to chase.
Who we help: Website design for plumbers Website design for electricians
Simple, and no pressure.
Usually about two weeks from approving your visual to going live. Texting goes live once the texting provider (Twilio) approves your ID check, which can add a little time. Nothing goes out without your OK.
We mock up your new site
Tell us a bit about your business and we'll design a preview of your new website, for free. Have a look, no strings attached.
You like it, we build it
We build the site, set up your extras and write the messages with you. You check everything before it goes live.
You get back to work
It all runs quietly in the background. Need a change? Just text or call us like you would anyone else.
Your business, your accounts.
With some text-back services, it's not clear who keeps the number or your customer list if you leave. We set things up in your name, so they stay yours.
Your website
We build it for your business. If you ever leave, we hand over the logins and a copy of the site files.
Your texting number
The missed-call texts come from a separate UK mobile number in a texting account in your name (we use Twilio), not ours. You keep your own number too.
Your list of leads
Every enquiry lands in a Google Sheet in your own Google account. You can open it any time.
Your logins
You get the logins for everything we set up. We keep access only to look after it for you.
If you stop working with us, you keep the lot: your domain, your texting number, your Google Sheet and a copy of your site.
What are missed calls costing you?
Have a play with the sliders.
You could be missing out on about
a year in work from calls that went unanswered.
That's about £1,300 a month.
A rough estimate to help you think it through, not a promise.Plans that fit your business.
Every plan includes your new website, and each one builds on the last. A one-off setup fee, then a monthly fee. See your free visual first, then decide.
Get online
+ £199 one-off setup
- Your new website, designed & built, with click-to-call, a quote form, the towns you cover, your trade badges and your job photos
- Hosting, security & backups, in your name
- Google Business Profile set up or tidied, with your review link and a printable QR code
- Small updates when you need them (about 30 minutes a month)
- Help by phone or text
Get found
+ £299 one-off setup
- Everything in Get online
- Missed-call text back
- Google review requests
- Quote follow-ups
- A simple lead list in Google Sheets
- A 30-minute walkthrough and a one-page how-to guide
Stay busy
+ £399 one-off setup
- Everything in Get found
- Online booking, connected to your Google Calendar
- Appointment reminders by text the day before
- A 15-minute check-in call each month
- Priority same-day help: a reply the same working day, Monday to Friday, if you get in touch by 2pm
No VAT added (we're not VAT-registered). 6-month minimum, then month to month with 30 days' notice. The setup fee can be split over your first 3 months. Your domain name and, on Get found and Stay busy, your texting usage are paid directly from your own accounts (Twilio charges per text), and we'll estimate those with you before you start.
Founding clients
Our first 3 clients get setup at £99 (Get online), £149 (Get found) or £199 (Stay busy), with the monthly price fixed for 12 months.
In return, we ask for honest feedback, permission to show your site as an example (with a small credit in the footer) and a short call after 60 days. You don't have to leave a review.
30-day setup refund
If your website or the extras don't do what's listed (the site doesn't load, click-to-call or the quote form doesn't work, text-backs don't send, review requests or quote follow-ups don't go out, bookings or reminders don't work) and we can't fix it within 30 days of going live, you get your setup fee back and can leave with no further monthly fees.
Texting usage already spent in your own account and your domain aren't refundable.
You keep everything
If you leave (after the 6-month minimum, with 30 days' notice), you keep your domain, your texting number, your Google Sheet of leads, your booking account and a copy of your website files. We'll help you move the site.
Optional add-ons, quoted separately: a website chat assistant (scripted answers to your common questions, not AI) and extra pages. They're not part of any plan.
Website design questions.
What is the free visual?
It's a mock-up of what your new website could look like, made just for your business. You get to see it before spending a penny. If it's not for you, no hard feelings.
I already have a website. Can you work with it?
Yes. We can refresh the one you have or build a new one, whichever is better for your business. The helpers work with either.
I'm not good with technology. Is that a problem?
Not at all. That's exactly why we're here. We set it all up and look after it, so you don't have to learn anything new.
Do I need to change my phone number?
No, you keep your number, and your phone still rings you first. If you can't pick up, the call diverts to a separate UK mobile number we set up in your own texting account (Twilio), and the text goes out from that number. Replies come straight to your mobile, and you can jump in and reply yourself any time. Some networks charge for diverted calls, so it's worth checking with yours.
What happens if I stop working with you?
You keep everything: your domain, your texting number, your Google Sheet of leads and a copy of your site. They're already in accounts in your name, and we hand over the logins for anything else we set up. There's a 6-month minimum, then it's month to month with 30 days' notice.
Will the messages sound like a robot?
No. We write them with you, in your words, and you approve every one before anything goes out.
How long does it take?
Usually about two weeks from when you approve your visual (two to three weeks for Stay busy). Texting goes live once the texting provider (Twilio) approves your ID check, which can add a little time, so we start that on day one. We'll keep you posted and won't switch anything on until you're happy.
What if I need help?
Call, text or email us. You'll talk to a real person who knows your setup. On Stay busy you get priority same-day help: a reply the same working day, Monday to Friday, if you get in touch by 2pm.
I already use Jobber, Tradify or ServiceM8. Do I need this?
Maybe not all of it. Tell us what you use and we'll check what it already does before suggesting anything, so you don't pay twice for the same thing. The website, and the parts your software doesn't cover, can still help.
Curious what your new site could look like?
Tell us a bit about your business and we'll mock it up for free. No sales pitch, no obligation. Just a look.
It costs nothing to ask. If the design's not for you, no hard feelings.